Privacy Policy
Your privacy is important to us. This policy explains how Yaregric collects, uses, and protects your personal information.
Introduction & Scope
This Privacy Policy describes how Yaregric Ltd ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website yaregric.com and use our services. This policy applies to all visitors and users of our platform, including those who purchase our games or interact with our content.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services. We reserve the right to update this policy at any time, and we will notify you of any changes by posting the new Privacy Policy on this page.
This policy covers all aspects of data handling on our platform, including but not limited to account registration, game purchases, customer support interactions, and marketing communications. We are committed to ensuring that your privacy is protected and that we handle your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
Information We Collect
Personal Information
- Profile Information: Avatar, bio, preferences, gaming history
Technical Information
- Usage Analytics: Pages visited, time spent, click patterns, game performance
- Cookies & Tracking: Session cookies, preference settings, analytics data
- Communication Data: Support tickets, chat logs, feedback submissions
Information from Third Parties
We may receive information about you from third-party services when you choose to connect your accounts, such as social media platforms for social login features, payment processors for transaction verification, and analytics providers for performance monitoring. All third-party data is subject to this privacy policy.
How We Use Your Information
Service Provision & Account Management
We use your personal information to create and maintain your account, process transactions, deliver our games and services, and provide customer support. This includes verifying your identity, processing payments, delivering digital content, and maintaining your gaming profile and preferences.
Your information enables us to personalize your experience, save your game progress, sync across devices, and provide you with relevant game recommendations based on your preferences and gaming history.
Communication & Marketing
We use your contact information to send you important updates about our services, security alerts, and customer support responses. With your consent, we may also send you promotional communications about new games, special offers, and events that may interest you.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. We respect your communication preferences and will only send you marketing materials with your explicit consent.
Analytics & Improvement
We analyze usage patterns and performance data to improve our website functionality, enhance user experience, and develop new features. This includes monitoring game performance, identifying technical issues, and understanding user behavior to optimize our platform.
We may use aggregated and anonymized data for research purposes, market analysis, and to comply with legal obligations. This data cannot be used to identify individual users and is used solely for improving our services.
Data Sharing and Disclosure
Service Providers
Trusted third-party services that help us operate our platform, including payment processors, cloud hosting, analytics, and customer support tools.
Legal Requirements
We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Protection Measures
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. All service providers are carefully selected and bound by contractual obligations to protect your data in accordance with applicable privacy laws.
When we share information with third parties, we ensure they have appropriate security measures in place and are only authorized to use your information for the specific purposes we specify.
Your Rights and Choices
Access and Portability
You have the right to access the personal information we hold about you and to receive a copy of your data in a portable format. You can request this information by contacting us at info@yaregric.com.
We will respond to your request within 30 days and provide you with a comprehensive overview of your data, including how it's being used and who has access to it.
Correction and Deletion
You can update your personal information at any time through your account settings. You also have the right to request that we correct inaccurate information or delete your personal data under certain circumstances.
Please note that we may need to retain certain information for legal, legitimate business purposes, or to complete transactions you have initiated before deletion.
Objection and Restriction
You have the right to object to certain types of data processing, particularly direct marketing, and to request that we restrict the processing of your information in certain circumstances.
You can manage your communication preferences by updating your account settings or by contacting our support team directly.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month (30 days) as required by applicable data protection laws.
Data Security
Technical Safeguards
- End-to-end encryption for sensitive data transmission
- Secure password hashing and multi-factor authentication
- Regular security audits and penetration testing
- SSL/TLS certificates for all data in transit
- Firewalls and intrusion detection systems
Organizational Measures
- Employee training on data protection and privacy
- Access controls and role-based permissions
- Regular backup procedures and disaster recovery
- Incident response and breach notification procedures
- Data minimization and retention policies
Data Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected users without undue delay.
We maintain comprehensive incident response procedures and work closely with cybersecurity experts to minimize any potential impact on our users' data.
Cookies and Tracking Technologies
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality and security | Session |
| Functional Cookies | Remember preferences and enhance user experience | 1 year |
| Analytics Cookies | Help us understand how visitors interact with our website | 2 years |
| Marketing Cookies | Used to deliver relevant advertisements and measure campaign effectiveness | 30 days |
Managing Your Cookie Preferences
You can control and manage cookies in several ways. Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent.
Browser Settings
You can adjust your browser settings to block cookies or receive notifications when cookies are being sent. However, blocking essential cookies may affect website functionality.
Cookie Consent Tool
We provide a cookie consent tool that allows you to customize your preferences at any time. You can access it through our website footer or settings menu.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use analytics services like Google Analytics, which may set cookies to track visitor usage. We also use social media buttons and/or plugins on this site that connect you with social networks.
Each third-party service has its own privacy policy regarding how they handle your data, and we encourage you to review their policies to understand how they use your information.
Data Retention
Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention periods vary depending on the type of data and the purpose for which it was collected.
Account Information
- Active accounts: Retained while account is active
- Payment records: 7 years (legal requirement)
Technical Data
- Log files: 90 days for security purposes
- Analytics data: 26 months (aggregated)
- Support communications: 3 years
Data Deletion Process
When we delete your data, we use secure deletion methods to ensure that the information cannot be recovered. For data stored in backups, we ensure that deleted data is purged from backups within 30 days during our regular backup rotation process.
We may retain certain information in anonymized form for analytical purposes, but this data cannot be linked back to individual users and is used solely for improving our services and understanding user behavior patterns.
International Data Transfers
Transfer Safeguards
As a UK-based company, we may transfer your personal data outside the European Economic Area (EEA) when using international service providers. All such transfers are conducted in accordance with applicable data protection laws and include appropriate safeguards.
Adequacy Decisions
We transfer data to countries that the European Commission has deemed to provide an adequate level of data protection, such as Canada, Japan, and South Korea.
Standard Contractual Clauses
For transfers to other countries, we use Standard Contractual Clauses approved by the European Commission to ensure adequate protection.
Service Provider Locations
We use cloud hosting services, payment processors, and analytics providers that may be located in various countries. All our service providers are carefully vetted and contractually obligated to maintain the same level of data protection as we do.
If you have questions about where your data is processed or want more information about our international transfer safeguards, please contact us using the details below.
Children's Privacy
Age Restrictions
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Parental Consent
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers as quickly as possible.
For users between the ages of 13 and 18, we require parental consent before collecting any personal information. Parents and guardians have the right to review, edit, or delete their child's information at any time.
Parental Rights
- • Review your child's information
- • Request deletion of data
- • Refuse further collection
- • Request data portability
Contact for Parents
Parents can contact us at info@yaregric.com with any questions about their child's privacy or to exercise their parental rights.
Contact Information
Get in Touch
Address
Yaregric Ltd
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Phone
+44 20 3455 8921
Mon-Fri: 09:00-18:00
info@yaregric.com
We typically respond within 24 hours
Data Protection Officer
For specific privacy-related questions or concerns, you can contact our Data Protection Officer directly. We are committed to addressing all privacy concerns promptly and thoroughly.
What We Can Help With
- • Privacy policy questions
- • Data access requests
- • Account deletion requests
- • Data portability requests
- • Consent withdrawal
- • Complaint resolution
External Resources
You also have the right to lodge a complaint with your local data protection authority:
- • UK: Information Commissioner's Office (ICO)
- • EU: Your national data protection authority
Policy Updates
How We Notify You of Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you through one or more of the following methods:
Your Continued Use
By continuing to use our services after the effective date of any changes to this Privacy Policy, you acknowledge that you have read and understood the updated policy and agree to the collection, use, and disclosure of your information as described therein.
If you do not agree with the updated policy, you may choose to discontinue use of our services. We encourage you to review this policy periodically to stay informed about how we protect your information.
Last Updated: December 2024
Effective Date: December 1, 2024
Version: 2.1